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Fax Server Return on Investment Analysis

Return on Investment Assumptions

  • Documents being faxed are readily available

  • National average is One (1) Fax Machine per 30 employees

  • Average document consists of two letter sized pages, plus cover sheet

  • Person faxing document(s) never has to wait to use the fax machine

  • Busy signal is encountered 24% of the time for outgoing faxes (The national average is growing, however)

  • Communication faults (paper jam, for instance) occur 15% of the time for outgoing faxes (national average)

  • Person faxing never encounters interruptions on the way to or from the fax machine

  • Wages for employees faxing documents average + $20.00/hour (including overhead)

Actual Time for Faxing Documents 

Activity Time
Locating and organizing document(s) to be faxed: 60 seconds
Walking to the fax machine 60 seconds
Completing cover sheet for fax 60 seconds
Actual time to fax a two page document with cover sheet (including dialing) 180 seconds
Delays (busy signals and/or communication faults) on average 90 seconds
 Returning to desk    60 seconds
Filing of faxed documents 90 seconds
   
Total   10 minutes

Note: The Display and Interactive Components of this ROI Spreadsheet require Microsoft's Office Web Components.  The Microsoft Office Web Components are available in Office 2000 Standard, Office 2000 Professional, and Office 2000 Premium. They are not included in Office 2000 Small Business or in the standalone version of Excel 2000.

If you do not have this capability, e-mail us at sales@d-docs.com or call us at (866) 313-3627 and we will be happy to send you this spreadsheet in Excel format.  Please also see the example ROI listed further down this page.

 

Note: All Fields in Red are User Changeable

To use this Web page interactively, you must have Microsoft® Internet Explorer 4.01 or later and the Microsoft Office Web Components.  See the Microsoft Office Web site for more information.

 

Example Fax Server Return on Investment (based on 70 faxes per day)
1. Assumptions    
a. Average number of fax messages sent per day by all employees Faxes per day 70
b. Average time (in minutes) required to send manual fax Minutes 5
c. Time required to send a fax with RightFax Minutes 1
d. Mean burdened hourly labor cost $ per Hour $20.00
      
2. Current Cost of Sending Fax Messages Manually    
a. Fax Messages X Minutes = Minutes/Day 350
b. Minutes/Day X Working Days/Year = Minutes/Year 87,500
c. Minutes/Year/60 Minutes = Hours/Year 1,458
d. Hours/Year X per Hour Labor = $ per Year $29,167
       
3. Cost of Sending Fax Messages Using a RightFax System  
a. Fax Messages X Minutes = Minutes/Day 70
b. Minutes/Day X Working Days/Year = Minutes/Year 17,500
c. Minutes/Year : 60 Minutes = Hours/Year 292
d. Hours/Year X per Hour Labor = $ per Year $5,833
       
4. Cost Savings Using a RightFax System vs. Fax Equipment  
Using Manual Fax = $ $29,167
Using RightFax = Subtract: $ -$5,833
Annual Cost Savings =   $23,333
       
5. Payback Period Calculation     
a. Cost of 4 Fax Line RightFax System $ $10,470
b. Monthly Savings (Annual Cost Savings/12) $ $1,944
c. Payback Period (Cost of RightFax/Monthly Savings)   5.4

 

       
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